Privacy Policy

Cotswold Craftsmen takes your privacy very seriously and treats all your personal data with great care. Cotswold Craftsmen acts in accordance with the applicable data protection legislation.

We collect personal information from you in order to process your order or contact you to respond to queries or send you our email newsletter. Full details of the data we collect, how and why we use it, and your rights are outlined below. If you have any questions or concerns regarding your personal information you can contact us at any time at: enquiries@cotswold-craftsmen.org

GENERAL

Some of the information we collect may be classed as personal data under data protection legislation, that is, “any information relating to an identified or identifiable natural person”. It may be collected any time you submit it to us, whatever the reason may be.

By communicating electronically with us, you acknowledge and agree to our processing of personal information in this way.

You have the right to know what information we hold about you and what we use it for, and the right to obtain this information from us or request that we delete it at any time.

This Privacy Statement describes which personal data is collected and for which purposes this personal data is processed by Cotswold Craftsmen. It also states which rights you have under applicable data protection legislation.

COLLECTING YOUR PERSONAL DATA

We collect your email, address, telephone number, billing/delivery address when placing an order. The information we collect is used to process any orders.

We also collect your name and email address when you use any of the contact forms on our site. We may use these details to contact you with relevant information to your enquiry.

We may collect you name and email address in our gallery or at craft shows if you choose to receive an email newsletter about our activities.

WHY WE COLLECT YOUR DATA

We use the information we collect about you to answer your queries and process your orders. With your consent, we will contact you via our marketing and sales channels (email) about our activities such as craft shows and gallery events.

SHARING YOUR DATA

We may share your personal data with third parties where you have provided your consent to do so.

We may share your personal data with our third party service providers who provide services such as payment processing, information technology and related infrastructure provision, the processing and delivery of marketing communications to you, email delivery and other similar services. These third parties are only permitted to use your personal data to the extent necessary to enable them to provide their services to us. They are required to follow our express instructions and to comply with appropriate security measures to protect your personal data. Third parties are subject to confidentiality obligations and may only use your personal data to perform the necessary functions and not for other purposes.

YOUR RIGHTS

The GDPR provides the following rights for individuals:

Right to revoke consent

If we process personal data on the basis of your consent, you have the legal right to revoke such consent at any time. We will then cease the relevant processing activity going forward.

Right of access to your information

If you want to know what personal data we have collected or process about you, you may request us to provide a copy of your personal data by sending an email to ????@ cotswold-craftsmen.org. We will ask you to identify yourself. We will not provide you with a copy of your personal data to the extent that the rights and freedoms of others are or may be adversely affected.

Right to rectification and erasure of data, and restriction of processing

If you believe that our processing of your personal data is incorrect, inaccurate, unlawful, excessive, incomplete, no longer relevant, or if you think that your data is stored longer than necessary, you may ask us to change or remove such personal data or restrict such processing activity, by sending an email to:

enquiries@cotswold-craftsmen.org

Right to data portability

You have the right to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format, in accordance with Article 20 of the General Data Protection Regulation.

Right to object

You have the legal right to object, on grounds relating to your particular personal situation, at any time to processing of your personal data.  Furthermore, you have the right to object at any time to our processing of your personal data for direct marketing purposes or to profiling. You can do this by either opting out by using the option we provide an email newsletter or by sending an email to:

enquiries@cotswold-craftsmen.org

PROTECTION AND STORAGE OF YOUR DATA

We have used and will continue to use reasonable endeavours to protect your personal data against loss, alteration or any form of unlawful use.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

COOKIES

The Website uses various cookies. We may track and record your use of our online services, either through cookies or via other means. Cookies enable us and others to monitor your browsing behaviour. Information generated by the use of cookies may constitute personal data. We may use the personal data collected in this manner for the purposes as stipulated in this Privacy Statement.

RETENTION OF INFORMATION

We will only retain your personal data for the period necessary to full fill the purposes outlined in this Privacy Statement. This may be up to 4 years, unless a longer retention period is required or permitted by law.

GENERAL

We have done our best to make sure that this Privacy Statement explains the way in which we process your personal data, and rights you have in relation to this. We may change this Privacy Statement from time to time to make sure it is still up to date and we will notify you if we make any material updates. We may also notify you in other ways from time to time about the processing of your personal information.